MAINGEAR RMA Process1. Once your RMA package has been received it may take up to 3 business days to be processed, unpacked, and scanned into our system. After this process you will be contacted once progress has been made on your system.
2. After repairs are completed it will be processed, packaged, and returned which can take up to 2 business days.
3. All RMA packages are returned with ground shipping unless paid for otherwise and require signature confirmation.
Estimated In-House Turn-Around Time (excluding shipping)
Desktops: 7-21 Business Days
Notebooks: 14-25 Business Days
Returns with in 30 Days of purchase: 7 Business Days
Return items ship to:
ATTN: RMA Dept.
206 Market Street
Kenilworth, NJ 07033
TEL: 908-620-9050 x 5
RMA#: [ INSERT RMA # ]
Questions? Call our RMA Department at 1-888-MAINGEAR or 908-620-9050 x 5